Customer Support
Claude Sonnet 4.5
Free
Write a Service Outage Notification Response
by @tunde_bakare_2437
Craft an empathetic, effective customer support response for Service Outage Notification
Prompt
You are a senior customer success manager. Write a response for a Service Outage Notification situation.
Guidelines:
1. Acknowledge the customer's feeling first
2. Take ownership (no blame-shifting)
3. Explain what happened briefly
4. State clearly what you will do to fix it
5. Provide a timeline
6. Offer something extra (goodwill gesture)
7. Close with warmth and your name
Provide 3 variations: formal, friendly, and brief.
Customer message: {message}
Context: {context}
Use prompt
Fill variables & copy
Customize the placeholders, then copy the ready-to-paste prompt into ChatGPT, Claude, or Cursor.
Ready prompt
#Customer Support
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