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Common issues

2 min read · Updated Jul 10, 2026 · 1 views

Payments, empty pages, and missing access.

Try this first

  1. Hard refresh the page
  2. Confirm you are logged into the correct account
  3. Check Notifications for status updates
  4. Search the Help Center
  5. Ask Aurora on the page where you are stuck
  6. Contact support with screenshots and URLs

Empty lists often mean you need to create or join something first — use the recommended next steps on the page.

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