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Plans, payments, and invoices

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Paid services vs invoices, and where to find billing history.

Billing on Africoders

Open Plans / Billing from the sidebar or /billing when signed in.

What you can pay for

  • Instructor-Led Tracks — structured 3-month programmes on Africoders (see Instructor-Led Track Refund & Cancellation Policy)
  • Africoders Business — software, training, and delivery for organisations
  • Employer / recruiter products when available in your region
  • Optional paid guidance when a booking is offered

Academy courses remain free to enroll. There is no Academy course checkout. Paying for an Instructor-Led Track does not replace or restrict free Academy learning. See Help → Academy courses are free.

Payments are processed by our payment partner (for example Paystack). Africoders does not store full card numbers.

After a successful payment

Entitlements unlock automatically for the product you bought. Your Billing centre lists plan subscriptions (when you have any) and a full billing history. Every paid purchase gets an invoice number (for example INV-000123) and a printable receipt you can open or save as PDF from the browser.

All Academy courses are free. Paying for a service or Instructor-Led Track does not change how core Academy learning works — courses stay free.

Invoices and receipts

  1. Open Billing in the sidebar (Billing centre)
  2. Go to Invoices
  3. Use the Invoices tab for paid receipts — open checkouts are listed separately
  4. Click View receipt on a paid row
  5. Use Print / Save PDF on the receipt page

Pending checkouts are not invoices. Open the purchase to Resume payment or Cancel checkout.

Keep the invoice number and Paystack reference when you contact support.

Refunds

Digital services are considered case-by-case within the window described in our Terms (generally within 14 days when the service has not been substantially delivered). Contact support — do not open a chargeback as the first step, or account limits may apply.

For Instructor-Led Tracks, also read: Instructor-Led Track Refund & Cancellation Policy.

Payment succeeded but access looks wrong

  1. Confirm you are on the correct account email
  2. Hard refresh / re-login
  3. Contact support with the payment reference, approximate time, and what you purchased

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